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Cbus representin’ at Future Midwest 2011: An event review

A few weeks ago when I was kicking alongside many other Cbusrs with Hubert Sawyers III during his inaugural pilgrimage to Columbus, OH I heard about the Future Midwest 2011 conference happening in Detroit. Since I have not had the opportunity to attend many interactive conference in the past year — I decided this would be a great opportunity to meet some new people in the interactive space and see what’s shakin’ in the “D.” Although I didn’t arrive to Detroit until the end of day one, I got to participate in some very informative sessions, had a great Taste of Detroit experience and met some very cool people.

Here’s a brief review of some of the highlights.

Privacy

David Norris, CEO of Bluecava talked about the future of privacy. What was most interesting about his presentation was the argument that online retailers and advertisers need to find ways to bring consumers into the privacy discussion. Because advertisers are collecting personal information about you why not bring consumers into the privacy conversation and offer them ways to be actively engaged in the very complex eco-system.

What Norris also said is that the government — or more specifically, the Federal Communications Commission (FCC) — really has no idea the extent to which privacy is being violated (or perhaps redefined) by the professionals in internet marketing. So, the legislation that is currently under negotiation is pretty much worthless. Even more alarming for me — and somewhat unknown by the FCC — is the depth to which surveillance is occurring.

According to Norris, most users are unaware that the “tracking” of their website activity goes way beyond their website traffic and includes everything that is done on that website.

Finally, even if you opt-out of personalized ads, that’s really just one piece of the puzzle — and just clear your cookies and that opt-out is officially wiped out. Very interesting stuff.

Relationship Building and Storytelling

The other interesting session was presented by John Meyer and Scott Meyer — bro-founders of 9 Clouds. In addition to being pretty proud of their term “bro-founders,” John and Scott seemed to really understand how to help the non-tech person know how to convert their understanding of online relationship building and storytelling. I love their line, “Your mom is better at Facebook than you are, she just doesn’t know it.” More specifically, your mom — likely part of the fastest growing demographic of people joining Facebook — knows how to maintain relationships and tell great stories. As digital and interactive marketing professionals, if we can help our clients and employers understand how to translate those skills to the digital space, than we can harness the power of social media. That resonated with me.

Although the conference presentations were awesome, there are some low lights to my Future Midwest experience. As any conference organizer knows, you can’t please all the people all the time, so I hope that this constructive criticism is taken as such.

Wireless Internet

Okay — so interactive — web — social media types are notorious for their immediate gratification needs. As an added obstacle, we all have 2 or 3 or sometimes 4 devices to burn up bandwidth. So, needless to say, there were some issues with the wireless internet access. My hope is as the conference continues this will be resolved.

Cbus Representation

Even in the Midwest — the tech/digital/interactive/social media hub that Columbus is — is the best kept secret. I think we have to do more in the Cbus to promote the awesome stuff we have going on here because I was sad to see there was no presenters from Columbus on the program agenda. I’m hoping as the relationships grow among and between the communities in Columbus and Detroit that there will be a Cbusr representing at Future Midwest 2012.

Michigan In April

Michigan like Ohio has unpredictable weather conditions, and I obviously can’t put the weather at the doorstep of the conference organizers. I love the Eastern Markets venue, but it was uncomfortable cold. But again, what can you do.

For those of us that are freelancers and independent consultants it can seem daunting to attend conference and conventions because the cost can be a pain point. I know this can hold me back, but I encourage you to save and make it happen. It’s always worth the cost whether it’s the knowledge or the networking you’re going for.

So, what events and conferences are coming up this summer that would be worth shelling out the dough or going the distance to attend? 

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Posted by on May 3, 2011 in business

 

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Why are you worried about social media when your website sucks?

Perhaps these are conversations that are happening behind closed doors, so I’m hear to blow the lid off a few things. But first, let me set the scene for you.

At some random networking event, I run into someone really interested in talking about working together to build brand awareness using social and digital media. Awesome, just the conversations I love to have. We follow up our unplanned encounter with a scheduled meeting. In preparation for the meeting, I do my homework researching this person’s current social media, digital presence and website. Like a good consultant should!

What do I find during my routine pre-meeting preparation, but a complete shit show of a website. I mean, the thing hasn’t been updated for years, there nothing to indicate a company personality or link to their social media sites, and — as an added bonus — the logos from the website don’t even match those on current business cards.

So, we show up for a our coffee and social media conversation. When we get past the pleasantries, the conversation goes something like this –

Me: So, how do you feel about your website?

Them: Oh, I know it needs a little sprucing up, but I really want to talk about social media.

Me: Really? Hmm, did you have fantasies about driving traffic to your website from your social media channels?

Them: excitedly Yeah, that’s a real goal!

Me: quizzically Why are you worried about social media when your website sucks?

Herein lies the problem. Everybody is very concerned about their social media presence — that’s actually a good thing — but, if your plan is to drive traffic to your website and it’s a complete mess, than you are not ready to dive into social media just yet.

Although I don’t actually do any behind the scenes website construction or programming, I’m glad to throw in my two cents when it comes to visual appeal, user interface, and general layout. Here are some of the biggest offenses that send me back to my Google search results. Admittedly, you may have others to add to the list, since this is not exhaustive I’m sure to leave a few out.

Too Much Text

Although it may be tempting to include everything and the kitchen sink, but remember, people’s attention spans are shorter than what they use to be. You know from your own experience, if you’re questioning whether the investment in time or energy seems to outweigh the payoff — then you’re already planning to move on.

If you have lots of text to include be sure to break up with other visual elements such as pictures and headings.

Scannable Pages

Pages with too much text don’t draw in readers because people can’t get an easy preview of what the page has to offer. Make pages scannable with headings, pictures, survey questions or other types of visual aids. You may get a reader on the fence, they check out the video, and decide reading is a good idea. That’s great because it increases the points of interaction and amount of time spent on the page.

Use of Page Real Estate

I might have a bias for a three column page, but I find websites are easier to navigate when there are multiple points of navigation easy to locate on the site. I’m also partial to navigation at the bottom of the page as well.

Sidebars are always a great place to include testimonials, upcoming speaking events, or other types of timely information. And make social media interaction easy with plugins and streams in columns too!

I’ve also heard the “Website Under Construction” signs are pretty useless, so maybe you want to get rid of that and not make the site live until it’s fully ready for traffic.

“About” Page Falsie

In case you’re unaware, the “About” page is typically one of the most visited on most sites. I appreciate an actual “About” page, which tells me something about the minds (read people) behind an organization. Not the “falsie” which attempts to present a “big” company using “we” and “us,” but personalization can be to your benefit. At least give your site visitors some insight on the leadership of your organization — no matter how big or small.

No Contact/Interaction Opportunities

If you would like to increase business opportunities with your website — please include a contact page with a contact form. I have been to many out-of-date websites which seem to be missing the all important opportunity for prospective clients to actually reach someone at your organization. There’s nothing wrong with making contact with you as simple as possible.

So, what do you think? Are you ready to start your social media efforts or do you still have some work to do to get your website ready for the 21st century visitor?

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Posted by on April 25, 2011 in business, communication

 

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Exposing the Battle Scars: Why Getting Fired Can Help Others

So, it’s been nearly a month since I was unceremoniously released from what I thought was my dream job at RMD Advertising. I’ll spare you the details — because they are rather ridiculous. Since then, I’ve been working independently and reaching out to my network about new collaborative opportunities.

Now that my networking game is in over drive, I’ve talked with a number of people that heard about me getting fired. In addition to talking, I’ve heard from people via the blog post, Facebook, LinkedIn, Twitter, and email. A small handful of people simple reached out with condolence about the situation. What was even more surprising — the out pouring of people voicing one of these three sentiments.

Congratulations!

Not an isolated incident — I was congratulated on being fired by more than one person. That surprised me given I didn’t leave on my own terms.

People hate their jobs

Okay, that’s not really a surprise. A lot of people really hate their jobs. Now, I can understand hating your job as you are in the process of finding something more suiting. But what the hell are so many people doing working a job that they really can’t stand. I mean really — you’re not doing yourself any favors staying at a job you hate.

Even the man hates working for the man

So many more people than I realized are ready to step out on their own starting their own business or working for them selves. Some people indicated that are actually “waiting to get fired,” while they complete client work on their bosses dime and build their client list in preparation. Obviously that’s ethically wrong — although I can’t say I’m innocent of such an offense –

Exposed Battle Scars

What surprised me the most, hands down, were the number of people with their own story to share about being fired. Not their parents, spouse or sibling — but them. How they felt so embarrassed while attempting to piece back together their self-esteem which had been completely dismantled.

Of course all of this got me thinking about the high level of shame around being fired — especially in this economy. I say *uck that! Shit happens that is completely beyond your control. And if you’ve been fired in the past you shouldn’t feel like a complete louse because someone else decided to judge you in ways that are likely untrue. I mean it’s likely your boss doesn’t even really know you and probably has very little understanding of who you are and what you care about. And in many cases — they don’t actually care.

If you’ve got some battle scars you want to show — please do it here. I’m not judging you. In fact, I’m calling a moratorium on shame related to being fired. Quite frankly life is too short!

So, what battle scars do you want to show off?

 
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Posted by on April 19, 2011 in business, self empowerment

 

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What’s in your networking tool kit?

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On the April 9 episode of Digital 411, I convened a great panel of networking pros to talk about what it takes to become a master networker. Frequently people think you have to be the most outgoing and gregarious person at an event to be a great networker — wrong! Rather than recap our discussion, I invite you to listen to the podcast and take notes, because the conversation was great!

What we didn’t get to talk about was your “networking tool kit.” What’s a networking tool kit you ask? It’s all the stuff you need to have easy access to and with you when attending just about any networking event or outing. I’m not saying everyone travels this way, but these are items I’ve found to be invaluable to have with me.

Business Cards

So, this one is a no brainer. And if you listened to Ryan Bauer on Digital 411, he’s not a big fan of receiving them — and in fact, reportedly saves them to burn for heat in the winter. None the less, have plenty of business cards with you.

As an aside, I don’t necessarily give my business card to everyone, and I don’t think you should feel compelled to do so either, but that’s completely up to you. Also, regardless of whether you’re unemployed or a student — get some business cards. There are relatively inexpensive options like Vista Print that can give you something to work with.

Mints or Gum

I can’t tell you how many networking events I’ve been to where I find myself trapped in a corner talking to somebody with breath smelling like a loaded baby diaper. Of course it’s not intentional and maybe they can’t help it (I hear there are actual disorders that cause this), but this can all be hemmed up by carrying a few mints or a pack of gum with you.

I prefer gum and pop a piece at the beginning of an event, and during each bathroom break. I might be a little OCD about it, but bad breath is memorable — and who wants to be remembered for loaded diaper breath?

Hand Sanitizer

I am not a germ-a-phobe, but I do keep a bottle attached to my person at all times.

This is so much more essential than what it might sound like at first glance. Keep in mind, you likely live in America and are expected to shake hands. And if you’re going to an event and hoping to meet new people, you’re going to seem really weird if you don’t shake hands. Remember:

Roomful of people + Lack of ventilation + Bodily Contact = Instant Illness. Trust, you’ll thank me for bringing this to your attention.

Water

The other day someone said to me, “Wow, you’re having a beer. That’s so weird because I’ve never seen you drink at networking events.” I wouldn’t say I “never” drink at networking events, but it’s obvious I don’t always drink alcoholic beverages when networking. My goal is to never be that person that gets way to hammered and clearly lose sight of my purpose for attending — to make a good impression with people I’ve never met.

And as I’m sure you know, alcohol doses not hydrate you and with all that talking, you get dry mouth and are basically asking for loaded baby diaper breath. #JustSayin!

Good Exit Line

Depending on your level of influence and the other person, you might find yourself trapped talking to some dude about some bull stick network marketing program they’re trying to rope you into and that sucks. That’s why having a good exit line is important. I’m not giving out my secret lines here — but I encourage you to come up with something that is courteous to politely excuse yourself from those conversations so you can circulate and work the room.

So, that’s what I have in my networking tool kit. What do you always have ready when going into settings to meet new people. I’m sure I’ve left some things out so feel free to share in the comments section.


 
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Posted by on April 13, 2011 in business, Networking

 

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On Re-Connecting with My Life: Do You Need To?

I’m not sure if this is new age spirituality or what not, but lately I’ve felt a little disconnected from my life? I think that’s a rhetorically savvy way of saying, “I’ve felt out of touch with things lately.”

Admittedly, my life has been on a bit of a roller coaster especially where my work-life balance and career are concerned. So, I’m now settling into a new routine. As much as I like to change things at will — I’m not so good at handling changes that don’t come from my own command. Does that sound familiar?

So, how do you know if you might be out of touch with your life? Great question? And I wish I had some profound answer to that question. Speaking from you own experience, I realized I was out of touch when I finally made the mental decision to wrap my mind around the situation and truly embrace it as a blessing (perhaps in disguise, but you get what I’m saying); rather than something thrust on me without my permission. (Because as much as we like for life to go our ways in every instance, it usually doesn’t happen that way).

Although my approach may sound simple, it’s actually not. I think most people are not very self-reflexive. Not by default, but rather people don’t give themselves the luxury of thinking about their own needs first. Do you believe that if you put their own needs first — especially if you’re a woman — that you are being selfish, self-involved, and basically a horrible person? If so, you’ve fallen into a trap that turns into a very viscous cycle. Well there’s great news for you: That’s not how it has to be. And what’s better — it may not take a whole lot to snap out of it.

Here are a few things that I did to kind of get out of this funk of feeling far away from everything that was important.

Going back to the things I enjoy. There are a few things that I really like doing such as kick boxing, hiking, and road trips. I haven’t let myself do much of those 3 things in a very long time. But that’s all changed. I’ve been hiking in the park a few evenings each week — and the warmer weather is making that possible. And I’ve been kick boxing at a great new women’s fitness facility called, R Studio.

Getting organized. I wasn’t ready to start freelancing again so soon. In fact I had kind of hung up my freelancer cap for a while. But, situations dictated otherwise. So, this weekend, I took some quality time to find a great web-based project management software (product review forthcoming). And also did some needed spring cleaning to spruce up my work and life sacred spaces — how’s that for balance.

Getting reaquainted. As much as people say it doesn’t matter — human connection is one of the most powerful connections we can make. And for me, I find my batteries recharged by developing new relationships — like I do in learning new things. So, I stepped up networking. More than meeting new people, I decided to return to those emails with invitations for coffee and lunch to which I had not been particularly response. And I’ve enjoyed catching up with people. As an added bonus, there have are some great professional opportunities developing — go figure, all that from networking.

Now I don’t want you to think I’ve got beer goggles on or something. These three little changes are not a magic bullet. The good news is, making the mental decision is the first step to changing your demeanor.

So, at the beginning of this article I asked if you were feeling little disconnected with your life. After reviewing how to snap back into things — upon second thought what do you think now?

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Posted by on April 11, 2011 in business

 

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